Privacy Policy


At A Touch of Madness LTD, we share your concerns about the privacy and protection of your personal information. This Privacy Policy describes the steps we have taken and our practices regarding the protection of your Personal Information (as defined below). This Privacy Policy applies to A Touch of Madness LTD and its wholly-owned subsidiaries, affiliates, and related entities (collectively, “A Touch of Madness” or “our”, “we”, or “us”). The contents of this Privacy Policy are intended to be read and understood in accordance and compliance with all applicable privacy laws, statutes, and regulations in the jurisdictions where A Touch of Madness operates. If you have not already done so, we encourage you to familiarize yourself with this Privacy Policy before using any A Touch of Madness website, automated kiosk, or application (collectively the “Applications” and/or “Websites”), purchasing A Touch of Madness products or services, applying for an employment opportunity with A Touch of Madness, or visiting our physical locations. The purpose of this Privacy Policy is to inform our visitors, guests, job applicants, customers, and other individuals with whom we deal (“you” and “your”) about how we collect, use, share and protect Personal Information. This Privacy Policy applies to the collection, use, sharing, and protection of your Personal Information by A Touch of Madness. Your use of our Applications and Websites is further governed under the applicable Terms of Use as indicated on such Applications and Websites.


Personal Information is information about an identifiable individual including, without limitation, information such as your name, address, birth date, and personal contact information, and other information as described below. It may also include other types of more technical information such as IP addresses, geolocation, device ID, or browsing history in connection with our Applications or Websites, but only when this information can identify you as an individual. Information that is aggregated and cannot be associated with an identifiable individual is not considered to be Personal Information.


A Touch of Madness and its employees, agents, contractors, service providers, partners, and representatives may collect the following Personal Information that you provide to us directly: Contact Information (e.g. name, home address, home or mobile telephone number or e-mail address) that you may provide to us, for instance, when you create an A Touch of Madness Account, make an inquiry or contact us in person or through our Applications or Websites, by telephone, email, SMS, social media, or any other means of electronic communication; Credit or Debit Card Information, including card number, expiry date, and CVS/CVV code that you may provide to us, for instance, when purchasing theatre tickets or other products or services; Information relevant to a particular service you request (e.g. the age and gender of a child or other person where you request our birthday party services); If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


In some cases, we may collect information automatically which may not necessarily identify you as an individual. For instance, we may collect the following type of information: Technical Information. The nature of internet browsing is such that this activity passively and automatically collects and discloses certain information about each individual’s use of the internet. This information may be associated with an individual’s Internet Protocol (“IP”) address. This is a unique Internet “address” which is assigned to all internet users by their Internet Service Provider (“ISP”). Our server logs record statistical information, such as visitors’ IP addresses, type of operating systems, time and duration of visit, webpages requested, as well as identifying categories of visitors by items such as domains and browser types. Social Media. If you sign in to our Applications or Websites using a social media account such as Facebook or Twitter (“Social Media Platforms”), we will collect information that you have added in your registration profile from those accounts and which is made available to us by default by the relevant Social Media Platform.


We collect and use Personal Information as permitted or required by law, with your consent or for the following purposes: To process your purchases and reservations: We may use your Personal Information to process your purchases and reservations. For instance, personal contact and credit/debit card information will be used by A Touch of Madness to process your purchases and reservations (this includes purchases made through our Applications or Websites or at one of our physical locations or through special event bookings, or the purchase or rental of movies through the A Touch of Madness Store). For event bookings, such as birthday parties, the child’s name, age, and gender will be used to organize the event. In these cases, credit/debit card information is only used for the purposes required to process and complete the transaction and/or service requested by you and is only retained in transaction records required for internal management and auditing purposes or as otherwise required by law, unless you are informed otherwise or you provide your consent. To Communicate with You: Subject to your right to withdraw consent and unsubscribe, we may use your Personal Information to communicate with you for the purposes of providing you with our newsletters, advertising, and marketing messages pertaining to additional products or services that may be of interest to you on the quality of our products, services or customer service. Individuals who provide us with their telephone numbers will only receive communications from us with respect to orders, contests, or other products or services that they have requested unless they provide express consent to receive commercial telephone calls or SMS messages from us. To Improve and Customize our Applications or Websites: We use information which you provide to us on the Websites to facilitate your registration, to understand the identity of our guests and the nature of their preferences, to improve the content of the Applications or Websites, to customize the content and/or layout of our webpages for each visitor based on the information provided to us, to send you periodic newsletters and mailings that you request, to process your purchases and to conduct surveys, polls, and contests. To Create A Touch of Madness Account: When you register for an account on our Applications or Websites, make purchases, enter contests, respond to surveys, or otherwise participate in our online community, our servers may store your Personal Information, contact details, or other information in order to facilitate log in, the automatic completion of forms and other preferences for your convenience. If you prefer that we not store such information on our servers, you may select the appropriate option on the Applications or Websites (if that option is available) or you may contact us as indicated in the How to Contact Us section of this Privacy Policy.


Personal Information collected by A Touch of Madness is not shared with other parties, except as permitted or required by law, with your express consent.


Consent to the collection, use, and sharing of Personal Information may be given in various ways. Consent may be express (e.g. orally, electronically or on a form, you may sign describing the intended uses and sharing of Personal Information) or implied (e.g. when you provide information necessary for a service you have requested (such as providing us with your name, phone number and/or email for use by our lost and found services), or in some circumstances where notice has been provided to you about our intentions with respect to your Personal Information and you have not withdrawn your consent for an identified purpose, such as by using an “opt-out” option, subject to applicable laws. Consent may be given by your authorized representative (such as a legal guardian, a person having a power of attorney, or a mandatary). By providing us with Personal Information, we will deem you to understand this Privacy Policy, and we will deem you to consent to our collection, use, and sharing of such Personal Information for the purposes identified or described in this Privacy Policy, if applicable, or otherwise at the time of collection.


We protect your Personal Information using physical, electronic, or procedural security measures as are appropriate and proportional to the sensitivity of the information in our custody or control, including safeguards to protect Personal Information against loss or theft, as well as unauthorized access, sharing, copying, use, or modification. A Touch of Madness and its employees, agents, contractors, legal, accounting, or other service providers, partners, representatives, and mandataries who require access to your Personal Information in order to fulfill their job requirements will have access to your Personal Information. You transmit or provide all Personal Information entirely at your own risk. On our Applications and Websites, we store subscriber and password information in a secure manner not accessible to browsers, behind password protection, or off-line. We endeavor to use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our Applications and Websites.


Your Personal Information may in some cases be transferred to jurisdictions outside your country of residence. As a result, you understand that your Personal Information will be subject to the laws of other jurisdictions than your country of residence and may be available without notice to you to foreign government authorities under lawful orders and laws applicable in such jurisdictions. Regardless of the company or person who processes your information and where it is processed, we will take steps to protect your Personal Information in accordance with applicable data protection laws and this Privacy Policy.


This Privacy Policy may be revised from time to time as A Touch of Madness deems necessary or advisable in its sole discretion. We will post any privacy policy changes on our Applications and Websites and, if the changes are significant, we will provide a more prominent notice. You will continue to have the ability to opt-out of new non-essential uses or disclosures. If you are concerned with how your Personal Information is used, we encourage you to bookmark this site and to periodically review our Privacy Policy, or contact us as described below to obtain a current copy of our Privacy Policy.


A Touch of Madness respects your right to access and correct your Personal Information. If you have an account with us, you can log into your A Touch of Madness Account at any time to access and update the information you have provided to us. Additionally, A Touch of Madness complies with all laws regarding access and correction. If you need assistance updating your Personal Information, please contact us using the contact information detailed in the How to Contact Us section below. Please clearly indicate the Personal Information that you wish to review or have changed. We will reply to your request as soon as reasonably possible.


If you have any questions about this Privacy Policy, or about our practices with respect to Personal Information, if you wish us to stop communicating with you, or if you wish to access or correct your Personal Information, please notify us by chat at

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